Thursday 17 April 2014

Q&A: Can you transfer FortiTokens from one FortiGate device to another?

The answer is yes. You can request the tokens to be transferred by creating a ticket to Customer Service (not the Technical Help-desk) and asking for tokens A to be transferred from FortiGate B to FortiGate C.

If you're using the FortiToken 200CD then this is not necessary as you should have the seed on a CD. This seed can in turn be installed on multiple FortiGates. You'll only need to request the transfer if you have the FortiToken 200 or the FortiToken Mobile licenses (as the seeds are stored with Fortinet).

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